TYPE:ServiceMODEL:JettaYEAR:2024
Customer service is A1
Average Score (129 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2024
Compared to the service department at Kia in Clarksville, there's no comparison to the reception and care you get. No one to greet, no one to tell you where you can wait. Service on vehicle was ok, time to do the oil change was ok. But customer service was basically none.
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
TYPE:ServiceMODEL:Golf GTIYEAR:2021
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:SalesMODEL:TiguanYEAR:2024
My salesman went out of his way to make sure I was happy then the finance team got me a rate on a brand new vehicle that I didn't think was possible. It was a great experience from start to finish
TYPE:ServiceMODEL:AtlasYEAR:2024
Always polite and have excellent service!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
John Bishop always goes above and beyond his scope to make sure all our vehicle needs are met. The overall service experience should be a standard for all other dealerships to try and follow and meet.
TYPE:SalesMODEL:TiguanYEAR:2024
