TYPE:ServiceMODEL:TiguanYEAR:2024
The staff here ensure perfect service!
Average Score (140 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:AtlasYEAR:2025
The GM (Steven) knows VW business and his experience and customer service focus is second to none. Clarksville Volkswagen has finally hired the right person for the job!
TYPE:ServiceMODEL:BeetleYEAR:2018
excellent service provided, rapidly and with great professionalism
TYPE:ServiceMODEL:AtlasYEAR:2018
Clarksville Volkswagen is my go-to service department!
TYPE:ServiceMODEL:AtlasYEAR:2021
Best service department in the business.
TYPE:SalesMODEL:TiguanYEAR:2025
Just a small hiccup in the finabcial area, but has been worked out.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:SalesMODEL:AtlasYEAR:2025
Everyone I interacted with at the dealership was kind and considerate. Our salesperson, Justin, was knowledgeable, easy to talk to, and made the entire experience low-stress. His communication and approachability were greatly appreciated. Came away with exactly what I wanted!
TYPE:ServiceMODEL:AtlasYEAR:2024
I went in to get my 30 K maintenance, oil changed, tires rotated, and a recall taken care of. They made sure to collect my money and get me out the door didn’t explain to me that they didn’t do the recall I had to go back in and ask why the recall wasn’t on the paperwork, and then he explained that the tool that they needed for the recall was nowhere to be found. They said they would make it right by coming to get my car during the week and taking care of the recall. I have yet to hear from anyone and I feel like it is not my responsibility to reach out to them. They are the ones that made the mistake. I I feel like they completed the tasks that they got paid for, but they weren’t worried about the tasks that they aren’t gonna get paid for.
TYPE:ServiceMODEL:JettaYEAR:2022
