Average Score (138 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

138 Ratings

4.7 Average

Models
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  • Melvin M.08-28-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

  • Thomas B.08-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    You got me in as soon as I called for service. You listened to my problem, found the problem and fixed the problem all in the same day. Quick excellent service!

  • Jeanne L.08-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Would have been 5-star if the communication was better.

  • Alan T.08-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Communication was terrible!!! I had to keep calling to check the status.

  • Carl B.08-17-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Sylvester W.08-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Always communicate throughout the process

  • Camron R.08-11-2025

    TYPE:ServiceMODEL:Golf RYEAR:2019

    Always great service! John in the Service Center is always happy to help and strives for the best customer experience!

  • James M.08-06-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Very friendly staff. Clean location to wait while my car was being serviced. Quick service time from initial call.

  • Carl B.08-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • George H.08-04-2025

    TYPE:ServiceMODEL:PassatYEAR:2019