Average Score (142 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

142 Ratings

4.6 Average

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  • Dustin C.03-17-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

  • Lynnette K.03-16-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Linda B.03-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Treated with courtesy and respect throughout my visit, all services explained .

  • John B.03-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    The entire purchasing process was smooth from start to finish!! I have ZERO negative things to say about my experience at VW of Clarksville. I will never purchase another brand of vehicle as long as I live!! I could go on....but I give every person working there....from parts, to service, to sales, to finance....you name it.....an 'A+' for a grade!!!!

  • Victoria B.03-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Mary S.03-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Stephen D.03-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Phillip B.02-27-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

  • Sylvester W.02-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Customer service is A1

  • Peggy D.02-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Compared to the service department at Kia in Clarksville, there's no comparison to the reception and care you get. No one to greet, no one to tell you where you can wait. Service on vehicle was ok, time to do the oil change was ok. But customer service was basically none.