TYPE:ServiceMODEL:JettaYEAR:2024
They're always professional, kind and courteous, ill never take my vehicle anywhere but to them
Average Score (138 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:ServiceMODEL:Jetta GLIYEAR:2025
Volkswagen of Clarksville has been our go-to for the past four cars we have purchased. They have always provided exceptional service. During the last hail storms, after we purchased our brand-new vehicles, they allowed us to keep them in their showroom until the storms passed. John is a fantastic representative who is always willing to go above and beyond for his clients, and Stephen is incredible at making sure the car purchase experience goes smoothly. The entire crew makes purchasing a car feel like a great experience. I always highly recommend purchasing a vehicle through this dealership
TYPE:ServiceMODEL:JettaYEAR:2024
Solid crew as always from the initial phone call with Anthony to Haley getting me checked in and waiting.
TYPE:ServiceMODEL:ArteonYEAR:2022
Service is always on point. They tell you the truth if they can get it done or not, furthermore, they treat you like family
TYPE:ServiceMODEL:TiguanYEAR:2023
Work was great. Communication was not. We were told conflicting information by different people. We were told we would be called with updates and were not. When dropping off the vehicle, we were told the part may not be in and that it would most likely not be completed within the day. An order was not placed as said it would be. I was originally told it would be a week to arrive, called two weeks later and was told that it wasn’t in and couldn’t find an order for it. Still waiting on that part to arrive.
TYPE:ServiceMODEL:AtlasYEAR:2024
Service was done in the time frame I was told. Everyone was polite and professional
TYPE:ServiceMODEL:AtlasYEAR:2019
Everything went well
TYPE:ServiceMODEL:JettaYEAR:2019
This is my place to go for all my vehicle services. I really wouldn’t trust anyone else but here to take care of my Jetta. The staff here is professional but yet they treat you as family. I’ve owned my Jetta since 2019 and have always came here for everything. They do not try to oversell you anything in the service department but they are honest in what your vehicle needs.
TYPE:SalesMODEL:Jetta GLIYEAR:2025
