Average Score (138 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

138 Ratings

4.7 Average

Models
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  • Haley C.10-22-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

  • Tyler O.10-20-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Carol W.10-20-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Alexis N.10-15-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    Alex Neave did amazing in providing excellent customer service

  • Yvonne G.10-15-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Georgia R.10-15-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Great customer service and system for keeping customers updated on vehicle status.

  • Nichole K.10-15-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Lili L.10-13-2024

    TYPE:ServiceMODEL:JettaYEAR:2022

    The service department representative kept me informed of issues concerning my car. When it became obvious that my car required work under two recalls, he suggested that I drive a loaner while the repair shop took care of all of my service needs rather than requiring me to come back for multiple appointments.

  • Brandon K.10-13-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Richard K.10-06-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    I was not told it would cost me 230.00 For diagnosis