Average Score (137 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

137 Ratings

4.7 Average

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  • Izegbea C.11-01-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Always great service very prompt staff that goes above and beyond to help their customers!

  • Rebecca M.11-01-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Katie S.10-31-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Jaiden N.10-30-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    The staff in service is always super nice and willing to do whatever they can to make the trip to the dealership as smooth as it can be.

  • Kevan S.10-27-2024

    TYPE:ServiceMODEL:BeetleYEAR:2018

    I purchased a 2018 VW bug through an online vendor. I went to VW of Clarksville and made it known that I would be bringing my car in for all service. I purchased an extended warranty on the car and just made an appointment when the oil indicator advised me to do so. I drove into the dealership, they knew who I was, greeted me at the door and serviced my car quickly and efficiently. I got the same expert service I have always gotten at this dealership. THANK YOU for such great care to my two beloved VW bugs. I fell in love with them in Germany, where I lived from 1968-1970. They are charming little tanks. I drove in the Bavarian Alps on snow and ice regularly!! Wish they were still being made.

  • Laura B.10-26-2024

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Anthony and John are the best!

  • Kerry E.10-25-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Jairica O.10-23-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    Although we had a tough time on the first day at the dealership, they called us back and we got it all figured out.

  • Jill T.10-23-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Everyone was very kind and answered all of my questions. I felt very confident buying this vehicle.

  • Thomas G.10-22-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    John Bishop and his crew are top notch. Best out there, no doubt.